-When is the best time to sweep my chimney?

The best time to have your chimney serviced is during the warmer months:

• Avoid long waits and extra charges during winter.
• Keep your chimney clean all throughout the year.
• Avoid respiratory problems due to soot falling down after winter.

-How often should I sweep my chimney?

The National Safety Council and local fire services recommend that chimneys be swept thoroughly at least once or twice a year.

-Cold air up the chimney?

Solution: If a fire hasn’t been lit for a while, the air up the chimney can get cold. Cold air is heavy and if the flue isn’t heated quickly enough, the cold air will force the smoke back into the room. Initially, just burn newspaper as this will create a lot of heat quickly and will move the air upwards.

-How long will it take to get my chimney swept?

Depending on the size and condition of the flue and fireplace, work should be completed within the hour for a standard two-story open fireplace and flue.

What should I do before the 'sweep' arrives?

• Don't light a fire 24 hours before the chimney is swept.
• Remove any objects on or around the fireplace.
• Remove any waste and ash from your appliance.

-What are the most common chimney problems?

• Liner problems
• Broken crown or cap
• Blockage
• Bird nest
• Leaky flashing

-Chimney liner problems:

The liner, also called flue liner, is regarded as one of the most important parts of the chimney. Lining the interior of the flue, it plays an integral role in moving heat and gases up and out of your home. The chimney liner’s major purpose, however, is to protect the flammable parts of the house, including the chimney, from heat and corrosion. It also minimizes the risk of the masonry crumbling or cracking.